Open a support ticket
Use the dashboard Help Center for anything tied to a server, invoice, or crash. Staff see the same context you do.
Contact berrybyte
Start with a dashboard ticket when you can. Email and Discord are there if you cannot sign in or just need a quick tip.
Email support
Write to support@berrybyte.net. Use this when the dashboard is unreachable or you cannot access your account.
Ask in Discord
Quick tips from staff and other players. Not a substitute for a ticket when a server or bill is involved.
Step-by-step ticket walkthrough: Getting support.