Fix "Sorry, you are currently prevented from playing" on Palworld Xbox
Restart your Xbox, update your Palworld dedicated server, then restart it. This error usually appears when the server is running an older client version than Pocketpair's latest patch.
The full error reads: "Sorry, you're currently prevented from playing with people on platforms other than the Xbox network. Closing this dialog cancels the invitation." It shows up when your Palworld dedicated server is running an older game version than your Xbox client, usually right after Pocketpair ships a patch.
How to fix it
Restart your Xbox
Fully restart your Xbox console to clear any stuck session state.
Update the server
Update your Palworld dedicated server so it matches the latest Pocketpair patch. On berrybyte, use Auto update on start in Settings → Game Settings. Self-hosting or on another host? Run your host's updater or update through SteamCMD. Either way, see Update your server for the full walkthrough.
Restart the server
Restart the server from Overview once the update finishes.
This error tends to appear in waves right after a Palworld update ships, since every server running the old version throws it until updated. If it just started for everyone on your server, an update is almost always the cause.
Still stuck after updating and restarting both sides? Confirm the server is set up correctly for Xbox in the first place with Set up an Xbox dedicated server, or open a support ticket if the error persists.
Frequently asked questions
What causes "Sorry, you're currently prevented from playing with people on platforms other than the Xbox network"?
It's usually an outdated game client on the server, most often right after Pocketpair ships a new Palworld update. The server hasn't caught up to the version your Xbox client is running.
Do I need to update my Xbox console to fix this error?
Restarting your Xbox can clear a stuck session, but the underlying fix is updating the Palworld dedicated server itself so it matches your client's version.